Queues and Routing Profiles
Queues and Routing Profiles are setup and managed directly in Amazon Connect. Please refer to Amazon Connect guide here - https://docs.aws.amazon.com/connect/latest/adminguide/connect-queues.html
Queues and Routing Profiles are setup and managed directly in Amazon Connect. Please refer to Amazon Connect guide here - https://docs.aws.amazon.com/connect/latest/adminguide/connect-queues.html